英国留学生应该掌握的电话英语知识介绍

　　如果是face to face的交谈，你还能手舞足蹈，挤眉弄眼来表达清楚意思。可是……当在电话中，呃……为难了吧？怎样用英语流畅地说清楚信息呢？电话口语速成来啦！

　　Here are some typical phrases that you can use in a telephone conversation.

　　以下是一些当你需要用英语打电话时，需要用到的典型词组。

　　Answering the phone 接电话时

　　Hello? (informal)

　　Thank you for calling Boyz Autobody. Jody speaking. How can I help you

　　Doctor‘s office.

　　Here are some typical phrases that you canuse in a telephone conversation.

　　以下是一些当你需要用英语打电话时，需要用到的典型词组。

　　Answering the phone 接电话时

　　Hello? (informal)

　　Thank you for calling Boyz Autobody. Jodyspeaking. How can I help you?

　　Doctor’s office.

　　Introducing yourself 自我介绍

　　Hey George. It‘s Lisa calling. (informal)

　　Hello, this is Julie Madison calling.

　　Hi, it’s Gerry from the dentist‘s officehere.

　　This is she.*

　　Speaking.*

　　*The person answering says this if thecaller does not recognize their voice.

　　Asking to speak with someone 我要找……

　　Is Fred in? (informal)

　　Is Jackson there, please? (informal)

　　Can I talk to your sister? (informal)

　　May I speak with Mr. Green, please?

　　Would the doctor be in/available?

　　Connecting someone 我帮你转给……

　　Just a second. I’ll get him. (informal)

　　Hang on one second. (informal)

　　Please hold and I‘ll put you through to hisoffice.

　　One moment please.

　　All of our operators are busy at this time.Please hold for the next available person.

　　Making special requests 特殊要求！

　　Could you please repeat that?

　　Would you mind spelling that for me?

　　Could you speak up a little please?

　　Can you speak a little slower please. MyEnglish isn’t very strong.

　　Can you call me back? I think we have a badconnection.

　　Can you please hold for a minute? I haveanother call.

　　Taking a message for someone 记录留言

　　Sammy‘s not in. Who’s this? (informal)

　　I‘m sorry, Lisa’s not here at the moment.Can I ask who‘s calling?

　　I’m afraid he‘s stepped out. Would you liketo leave a message?

　　He’s on lunch right now.Who‘s callingplease?

　　He’s busy right now. Can you call againlater?

　　I‘ll let him know you called.

　　I’ll make sure she gets the message.

　　Leaving a message with someone 留个口信

　　Yes, can you tell him his wife called,please.

　　No, that‘s okay, I’ll call back later.

　　Yes, it‘s James from CompInc. here. When doyou expect her back in the office?

　　Thanks, could you ask him to call Brianwhen he gets in?

　　Do you have a pen handy. I don’t think hehas my number.

　　Thanks. My number is 222-3456, extension12.

　　Confirming information 确认信息

　　Okay, I‘ve got it all down.

　　Let me repeat that just to make sure.

　　Did you say 555 Charles St.?

　　You said your name was John, right?

　　I’ll make sure he gets the message.

　　Finishing a conversation 挂电话

　　Well, I guess I better get going. Talk toyou soon.

　　Thanks for calling. Bye for now.

　　I have to let you go now.

　　I have another call coming through. I betterrun.

　　I‘m afraid that’s my other line.

　　I‘ll talk to you again soon. Bye.